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Servers Management
Service (SMS)
Apelles
administrators are technically qualified and highly experienced
engineers. The following skills have been extensively used by hosting
companies around the world.
When
you sign up, your support team would be made up of trained Administrators
who have faced and solved several issues commonly faced by any Hosting
company. Here we enumerate Operating systems and Control Panel Softwares
supported by Apelles. We have also listed the common issues that
we usually come across and which we solve on a day to day basis.
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Why
Apelles ?
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1
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Your
servers are managed by trained Linux and Windows experts,
24hrs/day everyday
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You
get Immediate and Quality replies from an friendly and patient
Linux/Windows experts even when temparatures run high.
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Pay
less for more and get a readymade experienced Server Administrators
to handle your server problems, software installation, configuration
and security issues.
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You
simply concentrate to increase your Sale and save thousands
of dollars on additionals such as: Server Admins, office,
furniture, computer equipment, and training costs.
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You
save precious time . Looking after support is a time consuming
and exhausting task. Offload support to Bobcares, while you
concentrate on increasing your revenue
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You
remain in Control. We support you and you support your clients.
You administer whatever is going on between you and your customers.
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Available
Technical Expertise:
- Operating
Systems
RedHat Linux, Debian, SUSE, Slackware,
FreeBSD, OpenBSD, Solaris
- Control
Panel Software
WHM CPanel, Alabanza, Plesk, Cobalt RAQ, Ubersmith, Ensim, Hsphere,
Webmin, and Servers without control panel.
- Common
Issues
DNS, Mail, Web Server, Statistics, FTP, Database, Logs and Statistics,
Frontpage, Java Servlets, CGI and Common Security Issues.
- Common
DNS Services
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Domain parking issues
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Modifying MX. A and CNAME records for domain
Zones
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Correcting Domain Name resolution problems
- Web
Server Issues
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httpd.conf problems
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.htaccess errors
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Password protection issues
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Site oriented IP blocking issues
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HostNameLookups
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Mime types
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Apache Handler problems
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URL blocking and redirection issues
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Secure Cert problems
- Web
Server Issues
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Sendmail
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Qmail
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EXIM
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SMTP issues
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POP issues
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POP-before-SMTP and relay denied issues
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mailing lists
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autoresponders
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Client Setup
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POP authorization
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Anti-spam measures
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Email filter issues with Procmail and forward
- FTP
Issues
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anonymous ftp enabling
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FTP configuration issues
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FTP virtual hosting issues
- Database
Issues
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Access denied
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Handling multiple databases
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Connectivity issues from CGI scripts
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Allowing or denying grant permissions from
local or remote
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locations Modification of database variables
such as max
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connections, memory used etc.
- Security
Issues
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Anti-portscanning
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Log Checking
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IP blocking
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Firewall issues
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anti-SPAM
- FrontPage
Issues
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Manually Installing Frontpage Extensions on
problematic Domains
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Manually Removing Frontpage Extensions
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Frontpage
mail extension problems
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Frontpage clashes with .htaccess
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Frontpage and Secure forms issues
- Java
Servlet Issues
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Apache JServ
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Tomcat
- CGI
Issues
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CGI file permissions
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CGI connectivity with the database
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Internal
Server Errors
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Sending mail from scipts
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Form to mail problems
- Languages
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PHP, Perl, Python, C, C++, Servlets, ASP
- Telnet
or SSH issues
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CGI file permissions
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CGI connectivity with the database
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Internal
Server Errors
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Sending mail from scipts
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Form to mail problems .
- Logs
and Statistics
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User specific Raw Logs problems
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System wide raw log problems
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Log size control
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Stats not updating issues
- Connection
refused issues
- Third
Party Software Installations on Servers
Contact
us Now
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